Listening and recovery - Limoges University Hospital.

The Telemis-Medical PACS has been operational at the Limoges University Hospital since 2013. The hospital has a total of 2010 beds distributed across five separate sites. After using the PACS for two years, we thought it would be a good idea to analyse some feedback on the installation and day-to-day use of the PACS.  To do this, we spoke to Prof. Monteil, Head of Nuclear Medicine, and Mr Gendronneau, PACS Project Leader.   What do you think about the management of the installation? "We soon realised that the realities of use in the field would necessitate some changes compared to the initial specification. Telemis understood the need for these functional and technical modifications, and implemented them.  It is no doubt thanks to the responsive support of the whole team of application engineers and a meeting in Limoges with Telemis R&D that the PACS installation went smoothly and without any major problems," says Mr Gendronneau. The nice thing, says Prof. Monteil, is that "As a small company, Telemis is more flexible than big organisations. This effect shows up directly in the day-to-day use of the PACS because it is developed in User Mode. This means that PACS functionality is developed according to the end user; this development is not complicated to use."   What do you think of the follow-up by the Telemis team? "Overall, we feel that our needs were listened to. Follow-up took place naturally and without delay. We have no bad surprises with Telemis. Updates take place on time, version changes are risk-free and without regression, and significant features are added. Telemis compares favourably to the other giants." says Mr Gendronneau.   With regard to Nuclear Medicine, "There have been major changes, and staff meetings are now much more efficient thanks to the PACS," says Prof. Monteil. Obviously, nuclear medicine post-treatment consoles go even beyond the classic capabilities of PACS. "But the Telemis team is really motivated to move things forward along those lines," says Prof. Monteil, adding that "with regard to cross-sectional imaging, the tool is certainly well defined and optimised."   What do you think about the flexibility of Telemis? According to Didier Gendronneau, PACS Project Leader at the Limoges University Hospital: "First of all there is functional flexibility in terms of different users with a variety of work environments, but who use the same tool.  And secondly, there is technical flexibility: the Telemis Medical PACS is extremely configurable. Finally, the third aspect is human flexibility concerning project management and monitoring."   The concept of "unlimited services" is an important advantage when installing a PACS in a university setting.  It is also noteworthy that all of the additional services and software developments were carried out without any extra charges over and above the contract initially signed in the specification.   29/04/2016

MACS symposium... Towards a territorial approach!

The 10th Telemis Symposium on the theme "from territorial PACS to MACS" was held on Thursday, 14 January 2016 at the Cercle National des armées. Prof. Jacques Monteil and Mr. Cédric Gervaux of the Centre Hospitalier Universitaire of Limoges attested to the 'niche' aspect of nuclear medicine in PACS/MACS with the integration of images, by means of appropriate, more ergonomic and "RCP" oriented fusion tools through the Telemis tool. Mr Joël Petit, Medical-Technical Project Manager at the Centre Hospitalier of Versailles explained that the "stress tests, endoscopies, anatomical pathology images, videos made in the operating theatres, as well as radiography and nuclear medicine, were stored until now in Telemis PACS, or rather in Telemis MACS" and could be accessed by everyone in the facility. Dr Pascal Beroud, former President of the Union of Hospital Radiologists, Head of the Imaging Unit of the Groupe Hospitalier Est Francilien, spoke about the coordination required in managing continuity of care across the 3 facilities of the Nord Seine and Marne region and stressed that "the challenge of imaging is not only in acquiring new imaging methods but also and above all in the new territorial organisations to be established.  The question of Public / Private collaboration remains central to current debates". Mr. Laurent Roussel, Information System Manager of the Caen Cancer Centre, presented his portal for dissemination of results which enables more than one thousand doctors to access orders, prescriptions, laboratory results, reports and also medical imaging securely and in real time with the link to the Telemis regional imaging portal. In the second part of the day, MrsDominique Radureau, Manager of Strategy and Coordination CHT Rance Emeraude (St Malo, Dinan, Cancale), in a joint presentation with Dr. Nicolas Morcet, independent radiologist and Administrator of GCS (comprising the hospitals of Saint Malo, Dinan and the independent radiologists group of Cèdres) illustrated the public/private territorial cooperation on imaging covering several private/public facilities, in particular two hospitals, two radiology centres and three radiology clinics. The day ended with a round table session led by Dr. Jacques Albisetti, national coordinator of the SFR-Téléradio Group and member of the CA of the Union of Hospital Radiologists and Dr. Jean-Luc Montazel (independent radiologist from Annecy) highlighted that teleradiology brought together two previously disconnected worlds, the public and the private, and represented the way forward. Following this event, we answered the question: "Why does Telemis organise this type of event"? As a manufacturer, it is important for Telemis to bring together local stakeholders and to be proactive in organising this type of event, encouraging a sharing of views, where functional and technical exchanges on these subjects, which are at the heart of today's concerns, can take place. 03/03/2016

New PACS software extends integrated functionality and minimizes need to use third party tools.

Version 4.7 of leading image archiving and transmission platform offers enhanced radiological and clinical tools. Louvain-la-Neuve, (Belgium), 9. November, 2015 –Telemis, the medical imaging, archiving and transmission specialist, has launched a new version of its popular PACS (Picture Archiving and Communication System) software at the Journées Françaises de Radiologie (JFR) technical exhibition and congress in Paris. Telemis-Medical PACS version 4.7 offers new tools for radiologists that include a 4-dimensional magnetic resonance examination viewer, integrated "tumor follow-up" capabilities, and a more efficient volume measurement tracking system. The work of clinicians is further simplified through the availability of 3D visualization and the ability to transfer 360° medical imaging. High levels of built-in functionality mean that Telemis-Medical PACS version 4.7 improves efficiency by reducing the need to switch to third-party imaging solutions. For example, based on research and validation from its customers – including academics, hospitals and practices – Telemis now offers default and advanced multi-echo magnetic resonance and multi-phase visualization tools. For oncology pathologies, which represent more than 40% of cases where PACS software is used, flexible and user-friendly integrated tumor tracking simplifies the management of histories stored on CD-ROM and the monitoring of progress against CHOI, PERCIST and RECIST criteria (1). Clinicians will also benefit from a new three-dimensional visualization tool that better represents pathologies and makes explanations to patients easier. In addition to visualization, version 4.7 also focuses on improved communication. The integration of the "Skype in 1 click" module, for example, improves the dialogue between physicians and, in the case of teleradiology, with imaging technologists. Telemis Group CEO, Stephane Ketelaer, says: "Communication between specialists is fundamental, as is communication between our users and our engineers. Customer satisfaction, built on strong relationships and excellent customer service is at the heart of what we do. This is why, in addition to our hotline service and our base of field engineers, we have integrated a feature into 4.7 that allows any user to connect with a single click to our support platform; whether to request information, participate in discussions on forums, or to signal the need for intervention." As in previous years, Telemis used the JFR event to present its latest prototypes and cutting-edge technologies. Visitors were able to share their views with Telemis engineers, discuss the benefits of the various concepts presented during the show, and vote for their favorite technology prototypes. Concepts that received most votes are likely to be incorporated into future versions of Telemis-Medical PACS. (1) RECIST, PERCIST and CHOI criteria are three tumors evaluation medical criteria commonly used in the oncological aftercare. 09/11/2015  

Telemis see global revenues rise by 500% in ten years.

Ongoing investment in leading PACS platform and high levels of customer service support 13th consecutive year of profitability for medical imaging specialist.   Louvain-la-Neuve, (Belgium), 21. September 2015 – Medical imaging company Telemis has announced results for its 2014 – 2015 financial year that show the PACS (Picture Archiving and Communication Systems) specialist delivering its 13th consecutive year of profitability on revenues that have grown by almost 500% in a decade.   The company’s latest results follow a year in which Telemis launched a new generation of multi-platform, multi-language MACS (Multimedia Archive and Communication Systems) software while consolidating its position and growing sales with a number of the world’s leading hospitals and healthcare facilities. In addition, a customer survey at almost 200 sites worldwide saw users give the company its highest ever Net Promoter Score (68%) alongside a 97% satisfaction rating.   Telemis revenues for the year to 31st March 2015 were €8,002,157, while year-on-year net profit rose by 79% to €1,189,924. The company further consolidated its strong financial position with total equity at €7,056,074 and a group balance sheet of €14,969,749. Ten years ago group sales were just €1,641,907 and the total balance sheet stood at €2,664,937.   Fundamental to its solid, long-term financial performance has been the Telemis strategy to make significant ongoing investments in both R&D and the resources needed to deliver outstanding customer service. This has allowed the company to consolidate its position with existing users as well as expand its global customer base. Earlier this year, for example, the company announced that Genolier Swiss Medical Network (GSMN), one of the world’s leading network of private clinics, had chosen a Telemis multi-platform, multi-language medical imaging solution for deployment at facilities in all three Swiss language regions. The PACS solution that Telemis implemented at the GSMN clinics provides advanced technology for the instant sharing of images across PC, Mac and mobile platforms.   Other significant achievements during the year included the expansion of a PACS solution at the Ospedale Oftalmico Sperino public hospital in Turin and the creation of new opportunities through the extension of PACS capabilities for tablets and smartphones.   Announcing the results at the annual shareholder meeting, Telemis Group CEO Stephane Ketelaer, stated: “We have achieved revenue growth that represents an average CAGR of 17% over the last ten years, while balance sheet CAGR has been running at 19% over the same period. Our strategy of making significant investments in technology and service is the key to this growth and our solid financial position and will support future growth as we look to further expand our global footprint.”   21/09/2015

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