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Technical support

Meeting the medical requirements of responsiveness, Telemis has developed a portfolio of solid services that support its product offering. All Telemis-Medical bundles and bundle options include installation, standard configuration and training. Our highly qualified application engineers assist the customers in their move towards a filmless environment, without losing sight of their specific needs.

After the installation process, the standard maintenance and support services guarantee responsiveness, highly skilled people and custom made solutions.

  • The automatic remote monitoring of your system gives our team the possibility to resolve small problems before you take the time to notice them.
  • The unlimited access to the Telemis telephone helpdesk guarantees that your problem will be solved by a support engineer who knows your site well.
  • If necessary, a Telemis professional provides support on site.
  • With a valid contract, Telemis guarantees an optimization of the technology used in the purchased version of your software (free updates)
  • With a valid contract, Telemis guarantees new versions of your existing software (free upgrades)

To contact the Telemis support team in your country:

   Belgium  Tel + 32 (0)10 48 00 18  support@telemis.com
       
   Italy  Tel + 32 (0)10 48 00 18  support@telemis.com
       
   France  PACS  
     Tel + 33 (0) 5 34 27 38 40  support@telemis.fr
       
     REPROGRAPHY  
       
     Tel + 33 (0) 5 34 27 01 14  support@telemis.fr

 
News
 

November 28, 2011
RSNA 2011 : From PACS to MACS - Telemis offers next-generation multimedia solution

Second generation PACS software combines integrated support for DICOM and non-DICOM images with comprehensive multimedia and sharing functionality.
 
 

October 21, 2011
JFR 2011 : Telemis unveils HD video support and improved collaboration features with latest PACS system

New version of popular software appears alongside latest demonstrations and prototypes at Paris event.
 
 

July 26, 2011
Telemis profits fuelled by European expansion and investment in innovative technology

Ninth consecutive profitable year for medical imaging specialist sees number of European installations grow to 175.
 
 

May 10, 2011
Telemis delivers dual-modality PET/CT imaging direct to the desktop

New 4.2 software adds full-featured viewer with local fusion, freeing specialists from equipment accessibility challenges.
 
 

February 04, 2011
New release of Telemis-Medical PACS

Telemis is proud to anounce the new 4.20 release of Telemis-Medical PACS. It has officially been launched in January 2011. After the sneak preview at the JFR in Paris and the RSNA in Chicago, it has successfully been validated on-site.
 
 

January 20, 2011
Telemis announces further expansion in Italy with acquisition of Turin-based Micromedica

Acquisition of leading Italian imaging specialist supports geographic growth strategy by strengthening Italian sales and support.
 
 

Telemis recruits
 
 
 

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